About

ettbo is an independent consultancy that helps organizations align their internal structures with the external experiences they create.

Organizational problems rarely belong to one team or process. People may be making sensible decisions within their own responsibilities while those decisions create unintended consequences elsewhere. Over time, priorities compete, work becomes disconnected, and the organization can struggle to make progress toward goals everyone understands.

We look across those connections to understand how decisions, processes, communication, and experiences affect one another. We go beyond fixing isolated problems. Our goal is to help organizations work more effectively toward the outcomes they are trying to achieve.

Who you’ll work with

Brett Boston has more than a decade of experience working with organizations including Massachusetts General Hospital, Travelopia, and Nestlé. His work focuses on complex problems that span teams and disciplines. He helps organizations understand what is getting in the way of an important goal, determine what needs to change, and build a practical path forward.

Clients work directly with Brett throughout each engagement. When additional expertise or support is needed, ettbo collaborates with trusted specialists.

Portrait of Brett